Workpoints

Thursday, 29 December 2016

Workpoints Reporting

At times organisations want to reconcile their information into a report. This may be for statistical purposes or for other reasons. Workpoints makes reporting quite easy for the program administrator. There are various reports that can be pulled from the program and we will have a look at them below.

Program report

This report shows an overview of the entire program. The information includes the number of people on the program, their full details, points earned, rewards redeemed, etc.

You have the option to download this report in Excel. From here onward you can use the information for various graphs and charts that can be used by management for statistics and possible behaviour pattern analysis.


People report

There is also the option to generate a report for all the people in the organisation. The report will be downloaded in Excel. The report focuses on the personal information about all the users that are on the program.


Activities report

You can generate a report specific to activities. You can customize the report that you want by viewing it by activity, date range, awarded by or awarded to. Once the report has generated, you can export it into an Excel.

This report can be used to possibly drive awareness, have competitions and other activities that help to drive engagement within the organisation. Various organisations would find different ways to use the information found on these Workpoints reports.

For more information about Workpoints and the possible ways to maximise the benefits of reporting, visit our website or contact us on info@workpoints.co.za

Zine Maphumulo (BCom General)

Zine is our Operations Administrator here at Workpoints. She is our query handler, our fixer and our number one prankster.
Workpoints is a fully featured reward, recognition and incentives platform that provides you with the tools to create a high performance organisation. Our easy-to-use application integrates simply into any organisation and instantly encourages staff to do the daily grind with excellence and energy. 

Visit www.workpoints.co.za for more info and a free trial!

Wednesday, 21 December 2016

Workpoints Voucher Store - New Partners!

In the recent months at Workpoints have added a few more reward partners to the array of our voucher store.


The beauty of our rewards store is the diversity of rewards partners. Now that its school holidays, we have you covered on everything from entertainment to travel as well as leisure activities if you do not feel like leaving the comfort of your home.


Schools have closed but you can treat yourself or the kids to the latest movies with Nu Metro. Use your Workpoints points to redeem vouchers with this partner and ensure you are never bored. You can choose between 2D or 3D movies.

After the movie why not go to the nearest Spur for some generous portions of great-tasting food?! Spur Steak Ranches is the ‘official restaurant of South African families’, a national icon, and home away from home to millions of South African people. Since 1967, Spur has helped to create countless special memories and earned a reputation for tasty, nutritious, value-for-money meals. 

If you feel like staying indoors then Steam vouchers are here to keep you entertained! With Steam you can buy your favorite games. Choose from all the best titles on both PC and Mac – from current blockbusters, greatest hits, to the best of the independents.


What happens if you get hungry whilst lazing around at home? Then use your Workpoints Uber vouchers and request UberEATS! 
UberEATS is Uber for food. Get the food you want, from the restaurants you love, delivered at Uber speed.


Now that you possibly have more spare time, why not take up golf? Or if you are already an avid golfer then there is no harm adding more to your equipment or apparel. The Golfers Club is here for you.
The Golfers Club is one of South Africa’s biggest golf equipment and apparel retailers who stock the world’s biggest golfing brands at the best prices with stores in every major centre in South Africa.

For those taking a road trip, make sure that your vehicle is roadworthy. Use your Workpoints on these two incredible reward partners - Tiger Wheel & Tyre and/ or TYRES & MORE ®.

Tiger Wheel & Tyre has a network of tyre fitment centres across Southern Africa, specialising in the world’s best brands of tyres, performance wheels and automotive batteries.

TYRES & MORE ® is a fresh new alternative to meeting your automotive fitment needs, tirelessly striving to bring you more...bringing more value, more products, more services and more energy to the fitment centre industry, in South Africa.


Some people are looking to revamp their homes during the holidays. Hirsch’s is here for that.
Hirsch’s are proud of their position as the biggest independently owned Appliance and Electronics Retail outlet in Southern Africa, with eleven branches and five concept stores scattered throughout the country.

You can also use Yuppiechef.com to give some loved ones amazing gifts this festive season! Shop their huge range of kitchen tools and appliances, homeware, speciality foods, wines and craft beers.

Not all the points have to be spent today now?! Why not invest? EasyEquities is a secure, share investing platform for everyone. Ease of use, affordability and knowledge sharing through social engagement are the pillars of the platform experience. The purchase process focuses on brand recognition and not share prices, on what you want to spend and not how many shares you would like, allowing clients to invest as much as they can afford in the brands they love, no matter how small.

Workpoints can also be used to help others. We have collaborated with a few worthy tax deductible PBO (public benefit organization) partners. 


CHOC Childhood Cancer Foundation is the only organisation in South Africa that provides comprehensive countrywide support for children with cancer and other life-threatening blood disorders, and their families. 
In developed countries childhood cancer has largely become curable, with the overall survival rate reaching between 70% and 80% or higher whilst in South Africa the rate is closer to 50%.

Doctors Without Borders (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters in approximately 65 countries, including South Africa. MSF combines emergency medical care with a commitment to speaking out. In 1999, MSF received the Nobel Peace Prize.

LITTLE EDEN cares for 300 children and adults with profound intellectual disabilities, ranging from the ages of four to over 60 years. Statistically, the average age of our residents is 24 years, but the level of mental functioning is that of a one year old or younger. Of the 300 residents, 238 were previously abandoned or come from indigent families who are unable to support them financially or otherwise.

For more information about the rest of our rewards partners or any other Workpoints offering then visit our website or contact us on info@workpoints.co.za

Zine Maphumulo (BCom General)

Zine is our Operations Administrator here at Workpoints. She is our query handler, our fixer and our number one prankster.
Workpoints is a fully featured reward, recognition and incentives platform that provides you with the tools to create a high performance organisation. Our easy-to-use application integrates simply into any organisation and instantly encourages staff to do the daily grind with excellence and energy. 

Visit www.workpoints.co.za for more info and a free trial!

Thursday, 15 December 2016

Award to multiple people - together as one!

With Workpoints you can now award an activity to multiple people all at once without having to do a batch Excel upload!

There are times when a team achieves a certain activity and as such the whole team gets awarded the same achievement. These teams may not be large enough to justify a batch upload using the downloadable Excel template and on the same token the team may not be small enough to not be cumbersome to the administrator that is doing the activity awarding.


Workpoints has now introduced the option to award up to a maximum of 15 people the same activity…all at once! The catch is that they will all receive the same Motivation as they will all be included on the same activity.


Once you have selected the people that you want to award and you have awarded them, you will then be able to see the summary of everyone who has received the activity. Should there be any people that cannot receive the activity, an example may be someone who has received the stipulated limit for that activity for a certain time period, then you will be notified of this on the summary screen.


The purpose of this functionality is that it makes it easier for the administrator to award to multiple people without having the chore of completing templates to upload. All in all, it reduces the admin…for the admin!
The individuals will be recognised individually on the company program timeline even though they were awarded the activity as a team.


Should you wish to find out more information on this feature or any other Workpoints features then don’t hesitate to visit our website or contact us on info@workpoints.co.za

Zine Maphumulo (BCom General)

Zine is our Operations Administrator here at Workpoints. She is our query handler, our fixer and our number one prankster.
Workpoints is a fully featured reward, recognition and incentives platform that provides you with the tools to create a high performance organisation. Our easy-to-use application integrates simply into any organisation and instantly encourages staff to do the daily grind with excellence and energy. 

Visit www.workpoints.co.za for more info and a free trial!

Thursday, 8 December 2016

Notifications Communication!

It is sometimes difficult to discern if communication is an input factor into culture or if communication is itself the result of a well cultivated culture. Symptom or cause is the question. I have read of the “cultural barriers” to communication in the work force and yet I have often heard the remark that a strong culture has resulted in a work force’s successful levels of communication. My view is that they are not completely distinct and that they feed off of each other in a manner where the absence of one will preclude the other, and strength in one will embolden the other.

This is why we at Encentivize we have enabled so many elements of communication within our Workpoints solution. Communication from Workpoints has been thought through in detail; from the imagery of the portal, to the types of graphs and summary data displayed, to the wording of the congratulatory and weekly emails. We have also enabled our customers to use the platform to communicate important messages such as notifications of upcoming events, announcements, and other business specific information. We have done this in a manner that seamlessly integrates to the look and feel of the platform and delivers on the detailed thinking around visibility, ease of access and recurrence.


So the next time the CEO of your company is going to be on CNBC Africa and you would like to create a buzz amongst your teams, pin a Notification to the Workpoints timeline and include an email to everyone explaining the time, detail and even a link to a live stream of the show; OR if you have set up a culture building party for all those engaged employees who actively recognise their peers, pin a Notification to the timeline without an email alert so that those who log in and read the timeline regularly will show up for the treat.


For a recap on how the functionality works see our blog titled “New Feature Release: Notifications...Announcements made easy!” at this link http://blog.workpoints.co.za/2016/10/a-new-feature-called.html

Sean Noné (Bachelor of Economic Science, Honours)

Sean is our COO here at Workpoints. He is our maths genius, our number one triathlete and an all round cool guy.




Workpoints is a fully featured reward, recognition and incentives platform that provides you with the tools to create a high performance organisation. Our easy-to-use application integrates simply into any organisation and instantly encourages staff to do the daily grind with excellence and energy. 

Visit www.workpoints.co.za for more info and a free trial!

Thursday, 1 December 2016

Workpoints notifications on Slack!

Slack is a great tool for facilitating team communication and it brings all your communication together in one place. Now you can also connect Workpoints to Slack and avoid all that constant switching between apps! Set up your integration now so that you get all your activity notifications directly within Slack.

First you'll need to create a new Incoming WebHooks for a channel on Slack by following the step on their site here.



Once you have followed the steps on Slack you will be given a WebHooks URL (it will look similar to this format https://hooks.slack.com/services/T000000/xxxxxxxxxxxxxxx)

Kindly make a note of it as you will need this URL to setup the integration on Workpoints. If you want more information about Slack Incoming WebHooks you can read their documentation here.

Next you will need to decide which Workpoints activities you want to post to Slack, if you're having trouble deciding you can contact your behavioural specialist to assist you with making the choice in  alignment with the goals of your Workpoints program.

Go into the activity setup and then browse to the output tab and enable the Slack integration. All that's left is to copy the Slack Incoming WebHooks URL, that you made a note of earlier, into the provided input. Ensure that posting to the timeline checkbox is checked then Save the activity.


Now when someone awards an activity with an enabled Slack integration it will be posted in your Slack teams’ channel!



Slack is slick like that! Enjoy slacking away and if you need more information then contact us on info@workpoints.co.za


Author

Thiren Bunsee (BSC Computer Science, Honours)

Thiren is part of our Software Engineering team here at Workpoints. He is our number one firefighter, peanut butter  sandwich lover and coca-cola connoisseur.




Workpoints is a fully featured reward, recognition and incentives platform that provides you with the tools to create a high performance organisation. Our easy-to-use application integrates simply into any organisation and instantly encourages staff to do the daily grind with excellence and energy. 

Visit www.workpoints.co.za for more info and a free trial!

Thursday, 24 November 2016

Bonus Time!!!

Workpoints endeavours to be innovative and give you amazing new features. This time we bring you a feature that we call Bonus Points! Sounds awesome already, doesn’t it?!


Why bonus points you may ask? Sometimes the opportunity for a bonus round or bonus points is all the extra encouragement you need. Let us take the Be Active activity (below) as an example. For an individual to achieve this, they need to be “Joining and participating in any of the company fitness clubs”. Some people might say they are not the fitness type, however if an extra incentive is given then they might reconsider and “go for it”.


How does bonus points work? By going to the configuration/ settings of the activity, the administrator can set up specific rules that must apply in order for people to qualify and achieve the bonus points. The bonus points are always timeframe specific, meaning that something must happen within a specific timeframe – hourly, daily, weekly, monthly, quarterly, or yearly.


Bonus points can also be used in zero value activities where the activity is used purely for peer to peer recognition with no value attached to it.

In our example above, we can see that people receive 100 points when they receive the Be Active activity. The bonus points set up states that when someone achieves this particular activity three times within a specific time, they will be awarded an extra 50 points! The bonus points are in addition to the normal points achieved for activities. If the activity is a zero value activity then bonus points are very useful and will mean that much more to those who receive them.

Bonus points will help encourage people to reach for certain targets and to go that extra mile. If you wish to hear more about bonus features or anything else then contact us on info@workpoints.co.za, or set up your own free trial on our Workpoints website and try it for yourself!

Happy Thanksgiving to our Canada and United States readers and everyone else that celebrates the day!

Zine Maphumulo (BCom General)

Zine is our Operations Administrator here at Workpoints. She is our query handler, our fixer and our number one prankster.
Workpoints is a fully featured reward, recognition and incentives platform that provides you with the tools to create a high performance organisation. Our easy-to-use application integrates simply into any organisation and instantly encourages staff to do the daily grind with excellence and energy. 

Visit www.workpoints.co.za for more info and a free trial!

Friday, 18 November 2016

HR Futures breakfast event: Gamification in Reward and Recognition programmes

What have we been up to lately, you ask? Well, we had the privilege of hosting a breakfast  event with HR Future at their HR Future Breakfast Club last week. The event allowed us the opportunity to share some insight and concepts regarding behaviour, engagement and gamification within the reward and recognition (R&R) space. We also had a look at some tips in developing an R&R strategy. We wouldn’t want anyone to feel left out, so we are dedicating this week’s blog to summarise the things you need to know. Nice of us, we know.

The culture of an organisation plays an integral part in its performance. That is why, in the search for creating high performance organisations and teams, the question of culture keeps popping up. So how can we define and tame this daunting beast of a concept called organisational culture? Well, in its most basic form, culture is merely made up of the day-to-day habits of individuals and teams. So if we want to create an organisational culture, this would be a good place to start. Define the habits that form the essence of the culture that you want to create, and then find practical and meaningful ways of encouraging and enforcing those habits. A key in creating habits is also understanding what motivates people.



Two of the main needs that individuals have is to belong and to feel valued. Motivational and behavioural theories overlap in a way that gives us a clearer insight in to how we can utilise reward and recognition in organisations in order to meet these needs. The table below shows our interpretation of the motivational theories of Maslow and Herzberg together with the needs that can be directly impacted by R&R. There is a pretty exciting overlap between this and employee engagement as well, but more on about that on another day.



From these theories we see that R&R speaks directly to two needs levels, while it may also speak to more (depending on how it is set up). The question then becomes, what is the best way to do this? We know that people respond to the manner in which information is communicated and accessed. We also know that people want to be able to take part, be recognised for their efforts, belong to their groups, know how they compare to those groups, and of course.. have fun! Enter gamification.

Work and fun does not have to be mutually exclusive. Similarly, no activity needs to be boring, and you can turn most things into a game if you really wanted to. As an example, we had a look at The Speed Camera Lottery (https://www.youtube.com/watch?v=iynzHWwJXaA) a fun experiment that changed driver behaviour through introducing gaming. One of the biggest aspects of getting, and keeping people involved in anything is feedback, more specifically real-time feedback. This is integral to gamification, and should be non-negotiable in R&R as well. Some other aspects of a game that should be considered include: it has a clear objective; it offers choice of actions to be taken and reward to earned; it connects people and allows for interaction; it recognises achievements (big and small); and it centres on competition. When we apply this to R&R we align our strategies to include rewards with choice, the freedom to recognise others, social appeal and interaction, fun, and technology.

The last event of the breakfast was a practical activity of designing and budgeting for an R&R strategy. We talked through the process of determining the elements of your R&R programme, and also the ways to set up your budget accordingly.

If you would like any additional information on any aspect of this blog, or if you need assistance with designing, or budgeting your R&R programme - give us a shout at info@workpoints.co.za, or set up your own free trial on our Workpoints website and try it for yourself!

PS: Shout out to Amanda Mohr for her contribution and presentation on the day. 

Happy Friday peeps!

Author


Estée Roodt (MCom Industrial Psychology)
Estée is part of our Behavioural Specialist team here at Workpoints. She is our keen researcher, our problem-solver and our number one sports star. 




Workpoints is a fully featured reward, recognition and incentives platform that provides you with the tools to create a high performance organisation. Our easy-to-use application integrates simply into any organisation and instantly encourages staff to do the daily grind with excellence and energy.